IBM: Shifting from Formal to Informal Learning

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Posted by Jane Bozarth | Posted in Uncategorized | Posted on 30-05-2011

A May 26 2011 article in CLOMedia showcased IBM’s move away from traditional, formal learning methods. Article highlights:
“The company also learned its employees place a greater value on learning derived from individuals in the workforce as opposed to learning created by the enterprise. With this in mind IBM learning leaders decided to rethink learning content, specifically who delivers it and how the company makes it available. The learning organization decided a model to “push training” should be replaced by one to “pull learning.” ”

“Rather than develop centrally related content, experts throughout the company find, build, publish, share and comment on assets to enhance skills development and productivity. IBM has created tools such as online learning communities and socially generated tags on key knowledge assets to make relevant knowledge more searchable. It also has reduced search time and costs, accelerated onboarding and, recognizing that more than 40 percent of its workforce is global, enabled delivery of job-relevant information to networked mobile devices.”

Full text of the article can be found at http://clomedia.com/articles/view/the-client-knows-best/1 .

What opportunities do you see in your organization for supporting informal learning approaches?